Terms and Conditions
Effective Date: 06-Feb-2025
1. Introduction
Welcome to Food Centa! These Terms and Conditions govern your use of our website [www.foodcenta.com] and the purchase of our fresh food products online. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. Use of Our Website
a. Eligibility You must be at least 18 years old to use our website and make purchases. By using our website, you represent and warrant that you meet this age requirement.
b. Account Registration To make a purchase, you may need to register for an account. You agree to provide accurate and complete information during the registration process and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
c. Prohibited Activities You agree not to engage in any of the following prohibited activities:
Using our website for any unlawful purpose or in violation of any applicable laws and regulations.
Interfering with or disrupting the operation of our website or the servers or networks used to make our website available.
Transmitting any harmful code, such as viruses or malware.
Attempting to gain unauthorized access to any portion of our website or any other user’s account.
3. Orders and Payments
a. Order Acceptance All orders are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in the description or price of the product, or any other issue.
b. Pricing and Payment All prices listed on our website are in [Currency] and are subject to change without notice. Payment for orders must be made at the time of purchase using the payment methods we accept. By providing your payment information, you authorize us to charge the amount to your payment method.
c. Shipping and Delivery We will make reasonable efforts to ship and deliver your order within the estimated delivery timeframes. However, we are not responsible for any delays in delivery due to factors beyond our control. Shipping costs and delivery options will be provided at checkout.
4. Returns and Refunds
a. Return Policy We accept returns of unopened and unused products within [Number] days of delivery. To initiate a return, please contact our customer service team at [Email Address]. You are responsible for the return shipping costs.
b. Refund Policy Once we receive and inspect the returned product, we will process your refund within [Number] days. Refunds will be issued to the original payment method. We reserve the right to refuse a refund if the returned product is not in its original condition.
5. Limitation of Liability
To the maximum extent permitted by law, Food Centa shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our website or services.
6. Changes to These Terms and Conditions
We may update these Terms and Conditions from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Terms and Conditions on our website and updating the effective date. Your continued use of our website and services after any changes constitutes your acceptance of the revised terms.
7. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Food Centa Madina Email: info@foocenta.com Phone: +233230160344